When patients visit their primary care physician with specific concerns, the doctor evaluates their condition. If specialized care or advanced diagnostics are necessary, the doctor discusses the need for a referral. Referrals follow a process that typically involves selecting an appropriate specialist or clinic based on the patient’s condition, insurance, and preferences. This process usually takes time, and referrals generally do not occur on the same day the patient sees the primary care physician.

Once the referral decision is made, the doctor prepares a referral document that includes the patient’s medical history and reason for referral. This referral is then sent to the receiving clinic or provided to the patient. The patient or the referring clinic schedules the appointment with the specialist, and the patient receives confirmation details for the visit.

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Becoming a new patient is simple and straightforward. Start by calling the clinic to schedule an appointment, and be sure to confirm that they accept your insurance. Prior to your appointment, fill out new patient forms, which you can find here. These forms help the clinic understand your medical history and insurance details, ensuring you receive the best care possible from your first visit.

• Aetna Choice POS II
• Aetna HMO
• Aetna Managed Choice POS Open Access
• Aetna Signature Administrators PPO
• BCBSTX Commercial
• CIGNA (City of Houston Cigna)
• CIGNA Open Access Plus
• CIGNA PPO
• First Health PPO
• HealthSmart Accel
• HealthSmart PPO
• TexanPlus
• UHC Choice Plus POS Multiplan
• Memorial Hermann Choice, Edge, Select
• Traditional Medicare
• Most secondary insurance

Easily request medical records by completing the records request found here.

Terms and Conditions

When you provide us (Katy Internal Medicine Associates) with your mobile number or when you indicate your preferred communication is automated or prerecorded voice calls or text messages, you agree to receive automated or prerecorded voice calls or text messages from us and our affiliated entities, and you are providing us with express consent to contact you via such number. You are responsible for ensuring that the contact information and mobile number you provide to us is accurate, and you should notify us if your mobile number changes. You are signing up to receive automated or prerecorded voice calls or text messages related to your relationship with Katy Internal Medicine Associates, including, but not limited to updates related to your visits, Follow My Health account, one-time passcode, billing notifications, prescription reminders, and care management. If you share the mobile number with other individuals, such individuals may have access to the calls or messages we send you, and you agree to such disclosures, and notwithstanding the risk of such disclosure, direct us to send such communications. Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.

Opt-Out Instructions

You can opt out of SMS messages by texting STOP to the respective shortcode. You can opt out of artificial or prerecorded voice calls by following the menu in the call. Your opt-out request will generate one final message confirming that you have been unsubscribed. Once your decision to opt out is confirmed you will no longer receive the type of message you opted out from. If you want to join again, sign up using Follow My Health. 

For More Information

View our Patient Privacy Practices Policy (in English or Spanish) or contact us directly.